Frequently Asked Questions
Everything you need to know about our sustainable essentials and shopping experience.
What materials are used in Boody products?
We specialize in everyday essentials made from organically-grown bamboo. Our fabric is breathable, moisture-wicking, and hypoallergenic, providing a soft touch that is gentle on both your skin and the planet.
How do I find the right size?
Each product page includes a detailed size guide. Since our bamboo fabric has a comfortable stretch, we generally recommend choosing your standard size. If you are between sizes, we suggest sizing up for a more relaxed fit.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition with packaging intact. Please note that for hygiene reasons, underwear cannot be returned unless it is faulty.
How should I care for my bamboo clothing?
To maintain the longevity of your garments, we recommend a cold machine wash with similar colors using a gentle detergent. Avoid bleach and tumble drying; instead, line dry in the shade.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes are calculated at checkout based on your location and the selected shipping method.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Afterpay and Klarna in supported regions.